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Frequently Asked

If you have any questions that are not answered here, please send them to

Who is Flowpay?

Flowpay is a Czech company that helps small and medium-sized businesses to finance their growth. We provide short and medium term funding. Easily in a few clicks, you can get up to 1 mil. CZK and even more individually. The main advantage is the quick obtaining of the funding, simplicity and transparency. The entire application, verification and approval process is online and can be completed in a few clicks. You can have the money in your account in just a few minutes.


What do I have to do to get the funding?

Simply fill in your email, then you will receive a link to register for the Flowpay app where you will find the application form for the funds.

Will I need any documents or certificates (bank statements, accounting, etc.) to obtain the funding?

All you need when completing the online application form for funding are 2 proofs of identity of the executive director. All further information is obtained online during the application process. So there is no need to prepare or document anything else from your side.

I'm having trouble filling out the application. What should I do?

Please contact us at and we will find a solution together.

What can I use the money for?

How you use the money is entirely up to you. Whether you're investing in advertising, stock or expanding your premises, we believe you know best how the funding will help your business.

What if I have a problem with repayment in the future? How do you deal with such

a situation?

We understand things happen. If you find yourself in a situation where you are having trouble paying your debts, please contact us at as soon as possible. Together we will find a solution. The sooner the better.

What can I do if I need more information about the funding?

If you have any questions or comments, please email us at

How does Flowpay assess whether I will receive the funding?

Using both the information we gather and machine learning, we analyse hundreds of data points and criteria to predict a company's future turnover and assess its financial stability and performance. At the same time, the client receives a personalised offer tailored to their exact requirements.

I don't know the password to my myFlowpay app. Where can I get it?

Simply enter your email address provided during registration and you will receive a link to log in to the app. No other passwords or login details are required.

I can't log in to myFlowpay. What should I do now?

First, please check that you have entered your email correctly when you registered. Next, check your inbox and spam folder. If problems persist, do not hesitate to contact us at

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